Twilio AI Brand Visibility (February, 2026)
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Executive Visibility Summary
AI Brand Visibility for Twilio (twilio.com) indicates a developing but still below-target level of exposure in AI results, with real-time voice capabilities currently at the top of the list on a Visibility Index of 99, an average rank of 501.0, and discovery close to 100%. Across all 5 entities linked to Twilio, the average Visibility Index is about 56, with solid LLM confidence at roughly 76% and solid brand discovery around 65%. For the top entity real-time voice capabilities, AI responses show very strong confidence at about 100% and very strong brand match near 100%, indicating strong visibility quality for the strongest touchpoint. In addition, cloud communication services shows below target visibility, combining a Visibility Index of 62 with solid discovery near 75% and very strong confidence near 100%. In addition, programmable messaging solutions shows below target visibility, combining a Visibility Index of 62 with solid discovery near 75% and very strong confidence near 100%. Taken as a whole, these findings give Twilio a concrete view of where AI models recognise the brand today and where targeted improvements can deliver the most lift.
AI BRAND ENTITY REPORT
| Entity | Website | Rank (Avg) | LLM Confidence | Brand Appearance (SoV) | Brand Discovery | Brand Target | Brand Match | Visibility Index | |||
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| cloud communication services | twilio.com | 1 | 100% | 3/4 / (3.75%) | 75% | 13 | 100% | ||||
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| programmable messaging solutions | twilio.com | 1 | 100% | 3/4 / (3.75%) | 75% | 13 | 100% | ||||
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| real-time voice capabilities | twilio.com | 501 | 100% | 4/4 / (5%) | 100% | 100 | 100% | ||||
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| api-based integration tools | twilio.com | 0 | 0% | 0/0 / (0%) | 0% | 0 | 0% | ||||
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| customer engagement platform | twilio.com | 4 | 81% | 3/4 / (3.75%) | 75% | 13 | 100% | ||||
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