Cigna AI Brand Visibility (January, 2026)

ChatGPT Visibility Report

AI Brand Visibility for Cigna (cigna.com) reflects a low but measurable level of exposure in AI results, where health insurance solutions is the strongest entity with a Visibility Index of 95, typical rank around 4.0, and appearing in roughly 100% of AI replies. Across all 5 entities linked to Cigna, the average Visibility Index is about 42, with limited LLM confidence at roughly 38% and moderate brand discovery around 50%. For the top entity health insurance solutions, AI responses show very strong confidence at about 87% and very strong brand match near 100%, indicating strong visibility quality for the strongest touchpoint. Another key entity, medicare advantage plans, holds a above average Visibility Index of 89 with very strong discovery (about 100% of responses) and solid confidence near 71%. Another key entity, wellness and preventive care, holds a extremely low Visibility Index of 26 with moderate discovery (about 50% of responses) and limited confidence near 30%. Overall, the report highlights sizeable gaps in how Cigna is surfaced by large language models, underscoring the need for stronger brand signals and content aligned to AI discovery.

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Company Name: Cigna

Website: cigna.com

Stock Symbol: CI

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Relevant Entities

Health insurance solutions Wellness and preventive care Telehealth services availability Behavioral health support programs Medicare advantage plans See More Entities

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RankLens measures how visible a brand is inside large language models (LLMs). It runs controlled sampling of AI responses, tracks where and how often your brand is mentioned, and normalizes the results into a Visibility Index so you can benchmark and track AI brand presence over time. RankLens is based on Entity-Conditioned Probing + Resampling principles.

Rank (Avg)

Average ranking position of the entity across all sampling iterations (lower is better).

LLM Confidence

The normalized confidence score the LLM reports for its answers including your brand.

Brand Appearance (SoV)

How many times the brand or website appears in the sampled responses out of total iterations. Share of Voice (SoV): % of all responses the AI assigned to a brand compared to all other brands.

Brand Discovery

The probability (as a percentage) that the brand appears in an LLM response for the tested entities.

Brand Target

A normalized measure based on confidence interval width showing how tightly focused the LLM responses are on the brand.

Brand Match

Accuracy of matching the results to the intended brand name or website.

Visibility Index

An overall score out of 100 combining probability, confidence, and targeting to summarize AI brand visibility.

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