Mr. Cooper Group AI Brand Visibility (December, 2025)

ChatGPT Visibility Report

AI Brand Visibility for Mr. Cooper Group (mrcoopergroup.com) reflects an extremely low level of exposure in AI results, where mortgage loan servicing solutions is the strongest entity with a Visibility Index of 51, typical rank around 12.0, and appearing in roughly 75% of AI replies. Across all 5 entities linked to Mr. Cooper Group, the average Visibility Index is about 10, with very limited LLM confidence at roughly 14% and very limited brand discovery around 15%. For the top entity mortgage loan servicing solutions, AI responses show solid confidence at about 68% and very strong brand match near 93%, indicating below target visibility quality for the strongest touchpoint. In summary, Mr. Cooper Group has limited current reach inside AI systems, making this a baseline from which to track gains as optimization work is rolled out.

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Company Name: Mr. Cooper Group

Website: mrcoopergroup.com

Stock Symbol: COOP

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Relevant Entities

Mortgage loan servicing solutions Home financing options and assistance Customer-focused mortgage management Digital home lending platform Innovative real estate services See More Entities

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RankLens measures how visible a brand is inside large language models (LLMs). It runs controlled sampling of AI responses, tracks where and how often your brand is mentioned, and normalizes the results into a Visibility Index so you can benchmark and track AI brand presence over time. RankLens is based on Entity-Conditioned Probing + Resampling principles.

Rank (Avg)

Average ranking position of the entity across all sampling iterations (lower is better).

LLM Confidence

The normalized confidence score the LLM reports for its answers including your brand.

Brand Appearance (SoV)

How many times the brand or website appears in the sampled responses out of total iterations. Share of Voice (SoV): % of all responses the AI assigned to a brand compared to all other brands.

Brand Discovery

The probability (as a percentage) that the brand appears in an LLM response for the tested entities.

Brand Target

A normalized measure based on confidence interval width showing how tightly focused the LLM responses are on the brand.

Brand Match

Accuracy of matching the results to the intended brand name or website.

Visibility Index

An overall score out of 100 combining probability, confidence, and targeting to summarize AI brand visibility.

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