Avaya Holdings AI Brand Visibility (December, 2025)

ChatGPT Visibility Report

AI Brand Visibility for Avaya Holdings (avaya.com) points to a low but measurable level of exposure in AI results, with business phone systems integration leading AI exposure on a Visibility Index of 88, an average rank of 12.0, and appearing in around 100% of measured iterations. Across all 5 entities linked to Avaya Holdings, the average Visibility Index is about 41, with limited LLM confidence at roughly 37% and moderate brand discovery around 45%. For the top entity business phone systems integration, AI responses show solid confidence at about 68% and moderate brand match near 52%, indicating above average visibility quality for the strongest touchpoint. Another key entity, unified communications and collaboration solutions, holds a above average Visibility Index of 87 with very strong discovery (about 100% of responses) and solid confidence near 65%. Cloud-based communication services also contributes to the brand’s footprint, with a Visibility Index of 30, limited discovery close to 25% and moderate confidence around 54%. In summary, Avaya Holdings has limited current reach inside AI systems, making this a baseline from which to track gains as optimization work is rolled out.

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Company Name: Avaya Holdings

Website: avaya.com

Stock Symbol: AVYA

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Relevant Entities

Unified communications and collaboration solutions Cloud-based communication services Customer engagement technology systems Business phone systems integration Digital workplace transformation strategies See More Entities

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RankLens measures how visible a brand is inside large language models (LLMs). It runs controlled sampling of AI responses, tracks where and how often your brand is mentioned, and normalizes the results into a Visibility Index so you can benchmark and track AI brand presence over time. RankLens is based on Entity-Conditioned Probing + Resampling principles.

Rank (Avg)

Average ranking position of the entity across all sampling iterations (lower is better).

LLM Confidence

The normalized confidence score the LLM reports for its answers including your brand.

Brand Appearance (SoV)

How many times the brand or website appears in the sampled responses out of total iterations. Share of Voice (SoV): % of all responses the AI assigned to a brand compared to all other brands.

Brand Discovery

The probability (as a percentage) that the brand appears in an LLM response for the tested entities.

Brand Target

A normalized measure based on confidence interval width showing how tightly focused the LLM responses are on the brand.

Brand Match

Accuracy of matching the results to the intended brand name or website.

Visibility Index

An overall score out of 100 combining probability, confidence, and targeting to summarize AI brand visibility.

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